Question: Why is the image flickering or cutting out on the Laser Portable Monitor?
Answer:
Model reference: PC-15PTMB-209
Applies to: PC-15PTMB-209
If your SKU differs, search our support page by your Model SKU to find the correct article.
If the image flickers, cuts out or turns black on the Laser 15.6 Inch Portable Monitor with USB-C and HDMI, try these steps:
- Confirm that your power adapter meets the minimum 5V 3A requirement.
- Avoid using low-quality or non-certified USB-C cables.
- Try a different cable if available.
- Restart both the monitor and your connected device.
- If connecting a phone or tablet, keep the monitor connected to external power for stable performance.
Flickering can happen if the monitor is not receiving stable power from the connected device or power adapter.
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