Laser Portable Monitor FAQ - Flickering or Cut-Out Fix

Question: What should I do if the Laser Portable Monitor image flickers or cuts out?
Answer:

Model reference: PC-156TOU-278
Applies to: PC-156TOU-278
If your SKU differs, search our support page by your Model SKU to find the correct article.

If the image on the Laser 15.6 Inch Portable Touchscreen Monitor flickers or cuts out, try these steps:

1. Confirm that your power adapter meets the minimum 5V 3A requirement.
2. Avoid using low-quality or non-certified USB-C cables.
3. Restart both the monitor and your connected device.
4. If you have unplugged HDMI or USB-C cables, wait 10 seconds before reconnecting them.
5. If connecting a phone or tablet, keep the power adapter connected during use for stable performance.

If the screen flickers or turns black when using a phone, the phone battery may be low. Connect it to power to fix this.