Description: Electrical wiring and installation compatibility requirements.
Question: Does my smart wall switch require a neutral wire?
Answer:
Model reference: CSH-SWITCH123
Applies to: CSH-SWITCH123
If your SKU differs, search our support page by your Model SKU to find the correct article.
Yes. The Smart Wall Switch requires both a live wire and a neutral wire.
The switch supports one-way, single-pole circuits only.
It is not compatible with three-way switching circuits.
Important installation requirements:
- Installation must be completed by a licensed electrician.
- Electrical power must be switched off before installation.
- A neutral wire is required to power the switch.
- The neutral wire must never be connected to switch wires.
Have a licensed electrician confirm that your existing wiring is compatible before installation.
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