Laser Portable Monitor FAQ - Blank Screen Troubleshooting

Question: What should I do if the Laser Portable Monitor screen is blank?
Answer:

Model reference: PC-156TOU-278
Applies to: PC-156TOU-278
If your SKU differs, search our support page by your Model SKU to find the correct article.

If the Laser 15.6 Inch Portable Touchscreen Monitor screen is blank, check the following:

1. Check that the monitor is connected to power.
2. Make sure the correct input source is selected.
3. Confirm whether you are using HDMI or USB-C as the active input.
4. Try a different cable.
5. Try a different power adapter.

For HDMI setup:

• HDMI only carries video.
• The monitor still requires USB-C power to operate.

For USB-C setup:

• Make sure your USB-C port and cable support video and power delivery for proper operation.