Laser Wireless CarPlay Dongle FAQ - Stuck During Pairing

Created by Punit Kanwar, Modified on Tue, 18 Nov at 9:41 AM by Punit Kanwar

Question: Why is my Laser Wireless CarPlay Dongle stuck during pairing?

Answer:
If the dongle shows endless loading or the CarPlay icon never appears, pairing is not completing.


Model reference: NAVC-WD25-649 and NAVC-WD25N656.


Follow these steps:

  1. On your phone, forget the dongle in both Bluetooth and Wi Fi settings.

  2. On the car screen, remove any saved CarPlay or Android Auto entries.

  3. Start a fresh pairing and wait for the car to prompt you to connect.

  4. Keep your phone unlocked during pairing and do not leave the app.

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