Question: What should I do if a game won’t load or play correctly?
Answer:
This projector lets users play their own retro ROM games and download games from the Google Play Store. However, some games may not work as expected or may not work at all. Compatibility of ROMs and apps can vary depending on the emulator used, file format and system performance. Some games may show display, audio or control issues due to specific setting requirements. The pre-installed emulator configurations cannot be changed. While many titles—especially those tested for Android 13 AOSP or with the included emulators—should run smoothly, full compatibility with all games and apps is not guaranteed.
Here’s a list of common issues and how to fix them.
ROM in wrong file format
» Problem: The game doesn’t show up or play.
» Fix: Use supported formats only as per the above table.
Do not unzip `.zip` files unless the emulator requires it.
ROM in the wrong folder
» Problem: The game isn’t listed in the game menu.
» Fix: Copy ROM files into the correct folder on the GAMES drive as per the table.
No emulator installed for that game
» Problem: The game can’t launch or shows an error.
» Fix: Install a matching emulator from the Google Play store.
App not available in Play Store
» Problem: Game can’t be found or installed.
» Fix: Try third-party Android app stores or install the APK file manually using a USB drive.
Requires Google Play Services
» Problem: App won’t run or crashes.
» Fix: Make sure Google Play Services is updated. » If it’s not working, install from a trusted APK site.
Touchscreen-only games
» Problem: Game needs a touchscreen to play.
» Fix: Use a USB or Bluetooth mouse.
Controller not supported
» Problem: Game doesn’t respond to button inputs.
» Fix: Look for games that support gamepads. » Try using “Octopus” or “Panda Gamepad Pro” apps to map the controller manually.
Not enough internal storage
» Problem: Game won’t download or install.
» Fix: Uninstall unused apps. » Move media files to the Games drive. Some games allow moving app data to external storage. Lag or slow performance
» Problem: Game runs slowly or freezes.
» Fix: Close any apps you recently opened. Restart the projector. Use games that match the projector’s hardware limits
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