Description:
Recharge the removable battery properly and use the front USB-C port only for temporary power.
Question:
How do I recharge the battery or power the lock if it is flat?
Answer:
Model reference: LSH-DBPLV-899
Applies to: LSH-DBPLV-899
If your SKU differs, search our support page by your Model SKU to find the correct article.
The Laser Smart Deadbolt Lock with Palm Vein Recognition includes a rechargeable lithium-ion battery. The manual lists a 7,800mAh battery and 5V/2A charging power. Allow around six hours to charge fully before first use.
Normal charging:
1. Remove the lock's battery cover and carefully remove the battery using its pull tab.
2. Connect a suitable 5V USB-C power source to the USB-C charging port on the battery.
3. A red charging indicator means the battery is charging. The indicator goes off when fully charged.
4. Reinstall the battery correctly and replace the battery cover.
If the battery is flat and the lock is unresponsive:
- Use one of the included mechanical keys to open the lock.
- Alternatively, connect a suitable 5V USB source to the emergency USB-C port under the front exterior plate for temporary power.
IMPORTANT: The exterior emergency USB-C port cannot recharge the battery. Only the USB-C port on the removable battery is for charging.
Check battery levels in the Connect SmartHome app and recharge promptly when low. Keep mechanical keys separately and accessible.
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