CD Micro Hi-Fi FAQ - Power, Sound and Remote Checks

Question: What should I check if there is no power, no sound or the remote does not work?

Answer:

Model reference: CD-MCHFFM-428

Applies to: CD-MCHFFM-428

If your SKU differs, search our support page by your Model SKU to find the correct article.

For the Laser CD Micro Hi-Fi System with Bluetooth, use these checks for the symptom you are experiencing.

No power:

1. Check the power cord is securely connected to the unit and wall outlet.

2. Check that the wall outlet is switched on and working.

No sound:

1. Increase the volume.

2. Check that the correct source is selected: CD, USB, FM, Bluetooth or AUX IN.

3. Check the speakers are connected correctly.

4. Check that Mute is not enabled.

Remote not working:

1. Aim it directly at the remote sensor on the front of the unit.

2. Move closer and remove obstacles between the remote and sensor.

3. Replace the batteries with new batteries and check the polarity markings. The remote requires two AAA batteries.

If the problem persists, contact Customer Support. Do not open the cabinet; there are no user-serviceable parts inside.