Question: What does the Connection Guarantee cover for the Laser Wireless CarPlay Dongle?
Answer:
The connection guarantee applies to both Laser and Navig8r branded wireless CarPlay dongles.
Model reference: NAVC-WD25-649 and NAVC-WD25N656.
The guarantee covers:
Connection failure after completing all checks
Confirmed incompatibility
Defective dongle hardware
Repeat connection issues after correct setup
The guarantee does not cover:
Misuse, modification, or physical damage
Unsupported phones, cars, or head units
Issues caused by third party cables, adapters, or USB hubs
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