Question: Why is my Laser Wireless CarPlay Dongle not powering on?
Answer:
If the dongle shows no light, it usually means the USB port is not providing power or is a charge only port.
Model reference: NAVC-WD25-649 and NAVC-WD25N656.
Check the following:
Plug the dongle into the same USB-A or USB-C port that you normally use for wired Apple CarPlay or wired Android Auto.
Avoid USB charge only ports, often marked with a small battery icon.
Make sure the port can provide at least 5V 1A.
If the dongle feels loose, try a short, high quality, data capable USB cable between the port and the dongle.
If available, test another USB port in the same vehicle.
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