Laser ANC TWS Earphones Silver: Troubleshooting

Question: What should I do if my Laser ANC TWS Earphones are not working properly?

Answer:

• Earbuds Won’t Turn On:

  • Place them in the case, close the lid, then remove and try again.

  • Ensure the case is charged.

• No Sound:

  • Check volume on both device and earbuds.

  • Confirm Bluetooth is connected.

  • If one earbud isn’t working:

    • Place both in the case, close lid, then remove and reconnect.

• Bluetooth Pairing Issues:

  • Keep earbuds close to your device.

  • Place them in the case and remove again to re-enter pairing mode.

  • Disconnect other devices that may be connected.

  • Refresh your Bluetooth list and wait up to 1 minute.