Question: What should I do if my speaker is not working properly?
Answer:
Speaker Won’t Turn On:
- Ensure the battery is fully charged.
No Sound:
- Check the volume on both the speaker and your device.
- Make sure the Bluetooth connection is active.
Bluetooth Pairing Issues:
- Place the speaker close to your device while pairing.
- Ensure the speaker isn’t paired with another device.
- Turn the speaker off and back on to reset pairing mode.
- If the speaker’s name does not appear, refresh the device list and wait up to 1 minute.
TWS Pairing Issues:
- Ensure both speakers are not paired with any other device before starting.
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