HPS-HEAD30-BK-685: Bluetooth Connection Troubleshooting for Your Headset

Created by Punit Kanwar, Modified on Thu, 11 Apr at 11:42 AM by Punit Kanwar

  1. Ensure your headset is in Bluetooth mode and next to your device when trying to pair.
  2. If "HPS-HEAD30" does not appear on your device's Bluetooth list, refresh the list or search again.
  3. Allow up to 5 minutes for the headset to appear on the Bluetooth list.
  4. If the headset is already connected to another device, unpair it from that device first or move it out of the range before trying to connect to a new device.

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