Laser 4K UHD Blu-ray Player FAQ - No Sound

Description:

Troubleshoot HDMI audio connections and audio output settings.

Question:

Why is there no sound from my Blu-ray Player?

Answer:

Model reference: BLU-BD4K-384

Applies to: BLU-BD4K-384

If your SKU differs, search our support page by your Model SKU to find the correct article.

For the Laser 4K UHD Blu-ray Player with Multi-Region Playback:

1. Check the HDMI cable connections between the player and TV or audio system.

2. Press SETUP on the remote, then open Audio Settings and check HDMI Audio Output.

3. Use PCM when connecting directly to most TVs.

4. Use Bitstream when connecting to a compatible AV receiver or soundbar for decoding.

If the selected disc does not include the chosen audio track or language, select another available option using the AUDIO button on the remote.