Laser 10000mAh Power Bank FAQ - Power Bank Feels Warm

Question: Is it normal for the Laser 10000mAh Power Bank to get warm?

Answer:

Model reference: PB-10K26BK-360
Applies to: PB-10K26BK-360
If your SKU differs, search our support page by your Model SKU to find the correct article.

The Laser 10000mAh Power Bank with Battery Display - Black may feel warm while it is charging or supplying power to another device.

To manage heat safely:

1. Keep the power bank in an open, well-ventilated area.
2. Place it on a hard, flat surface.
3. Do not cover it or place it on soft surfaces.
4. Keep it away from direct sunlight, heaters and other heat sources.
5. Do not charge it under pillows, blankets or inside bags.

If the power bank becomes very hot, stop charging or using it and allow it to cool in a safe, well-ventilated area.

Stop using it immediately if you notice swelling, cracks, leakage, an unusual smell, or a change in its shape or colour.