Laser Kids Bow Headphones FAQ - Not Turning On

Question: What should I do if my Laser Kids Bow Headphones will not turn on?

Answer:

Model reference: HP-KBOWPK-025

Applies to: HP-KBOWPK-025

If your SKU differs, search our support page by your Model SKU to find the correct article.

If the headphones will not turn on:

1. Charge the battery using the supplied USB-A to USB-C charging cable.

2. Use a suitable 5 V USB-A power source.

3. Check that the red charging light appears while charging.

4. Allow the headphones to charge before trying to power them on again.

5. Press and hold the main power button for about 3 seconds to turn them on.

If the headphones become hot during use or charging, unplug them and stop using them immediately. This applies to the Laser Kids Bow Design Wireless Headphones - Pink.