Soundtec Wireless Headphones: Troubleshooting

Created by Punit Kanwar, Modified on Tue, 1 Jul at 5:12 PM by Punit Kanwar

Question: What should I do if I have issues with the Soundtec Wireless On-Ear Headphones HP-ST15BW-478?

Answer:

No Power:

  • Ensure battery is charged.

No Sound:

  • Check volume level on both headphones and connected device.

  • Confirm active Bluetooth connection.

Bluetooth Not Pairing:

  • Keep headphones close to your device.

  • Disconnect AUX cable if connected.

  • Restart headphones to re-enter pairing mode.

  • Disconnect from any previously paired devices.

  • Refresh your Bluetooth list and wait up to 1 minute for “HP-ST15” to appear.

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