PC-PMCONL-310: Troubleshooting Connectivity

Created by Punit Kanwar, Modified on Fri, 22 Nov at 2:05 PM by Punit Kanwar

Resolve common connectivity problems with the PC-PMCONL-310 Gaming Controller across devices.

Question: What should I do if the PC-PMCONL-310 Gaming Controller won’t connect to my device?
Answer:

  • Unpair Existing Connections: Ensure the controller is not paired to another device by removing it from all Bluetooth lists.
  • Restart Pairing Mode: Press and hold the X-Input button to restart pairing mode.
  • Device Compatibility: Confirm your device supports Bluetooth game controllers.
  • Software Update: Ensure your device's firmware and drivers are up to date.
  • Reset Controller: Press the small reset button on the back of the controller using a pin or needle.

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