Learn how to solve common Bluetooth and phone pairing issues with the NAVC-10CP-235 screen.
Question: What should I do if my phone won’t pair with the NAVC-10CP-235?
Answer:
- Confirm your phone supports wireless CarPlay or Android Auto.
- Make sure the phone's OS and Android Auto app are up to date.
- Move your phone closer to the screen for better reception.
- Ensure both Bluetooth and Wi-Fi are turned on. If Wi-Fi is off, the phone will connect as a Bluetooth-only device.
- If the screen's Bluetooth name doesn’t appear, refresh your phone's Bluetooth list. It may take up to a minute to show.
- If two dots appear next to the Bluetooth icon on the screen, it indicates the system is already connected to another device. Disconnect that device to pair a new one.
- Check if your phone is connected to a smartwatch or other Bluetooth devices. Disconnect these before pairing.
- Restart both the phone and the CarPlay screen if necessary.
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