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            HPS-KBTENC-BK / HPS-KBTENC-GN / HPS-KBTENC-BL: Troubleshooting Connectivity and Power

            Created by Punit Kanwar, Modified on Thu, 11 Apr at 1:13 PM by Punit Kanwar

            1. If "HPS-KBTENC" doesn't appear in Bluetooth settings, refresh the list or wait up to 1 minute.
            2. For no power, check the battery level, use a USB wall adapter to charge, or leave charging overnight.
            3. Ensure headphones are in Bluetooth mode and not connected to another device when pairing to a new one.

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