Question: Why is the doorbell alarm not sounding?
Answer:
Model reference: S0100001 (Australian variant, Cosmic Black)
Applies to: S0100001
If your SKU differs, search our support page by your Model SKU to find the correct article.
The alarm is off by default on the Baseus HomeSentinel D1 3K Doorbell Camera Black. Enable it in the app settings if you want to use the alarm.
The supplied material describes light and sound alerts for detected tampering or prolonged stays at the door.
If the alarm remains silent after you enable it, contact Laser Support with your model SKU and details of what happened. The supplied material does not provide further diagnostic steps.
This alarm setting is separate from the included chime sounding when someone presses the doorbell button.
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