- If the lights are not flashing, turn them ON/OFF four times to reset.
- Ensure Bluetooth and Wi-Fi are enabled on your smartphone.
- Ensure a strong Wi-Fi signal at the installation point.
- Connect to a 2.4GHz Wi-Fi network.
- If using a Telstra Smart Modem, separate the 2.4GHz and 5GHz bands if they share the same SSID.
Step-by-Step Instructions to Resolve Band Steering Issues on Telstra Smart Modem
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article