- Ensure the LED strip is blinking rapidly; if not, hold down the power button to reset.
- Enable Bluetooth and Wi-Fi on your smartphone.
- Ensure a strong Wi-Fi signal at the installation point.
- Connect to a 2.4GHz Wi-Fi network.
- If using a Telstra Smart Modem, separate the 2.4GHz and 5GHz bands if they share the same SSID.
For Telstra Smart Modem band steering issues, refer to: Step-by-Step Instructions to Resolve Band Steering Issues on Telstra Smart Modem
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