- No Sound or Distorted Sound?
- Make sure your DVD is connected properly. Ensure all cables are securely inserted into the appropriate jacks.
- Confirm that the audio is not muted.
- No Power?
- Ensure that the power connection is firmly seated in the plug and there is power to the power supply.
- Can’t Advance Through a Movie?
- You can’t advance through the opening credits and warning information at the beginning of movies because the disc is programmed to prohibit that action.
- The Icon (©) Appears on Screen?
- The feature or action cannot be completed at this time because:
- The disc’s software doesn’t support it.
- The disc’s software restricts it.
- The feature is not available at the moment.
- You’ve requested a title or chapter number that is out of range.
- The feature or action cannot be completed at this time because:
- Picture Is Distorted?
- The disc might be damaged. Try another disc.
- It’s normal for some distortion to appear during forward or reverse scan.
- No Forward or Reverse Scan?
- Some discs have sections that prohibit rapid scanning or title chapter skip.
- If you try to skip through warning information or credits at the beginning of a movie, you won’t be able to. This part of the movie often contains important content.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article