Description:
Manual-based forced shutdown and restart steps for a frozen tablet.
Question:
What can I do if the tablet freezes or stops responding?
Answer:
Model reference: O-UTBOOK (64GB, Android 15)
Applies to: O-UTBOOK
If your SKU differs, search our support page by your Model SKU to find the correct article.
If the Laser 10.1 Inch Android Tablet with Wi-Fi 6 freezes or stops responding, the manual provides a forced shutdown procedure:
1. Press and hold the Power button for 10 seconds.
2. Wait for the tablet to turn off.
3. Press and hold the Power button for 2-3 seconds to turn it on again.
If the Power button method does not work, the manual also instructs you to use a pin to press the labelled Reset button to force a restart. Do not insert a pin into the headphone jack, charging port or microSD slot.
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