Gaming Mouse FAQ - Sleep and Wake-Up

Created by Ryan Granada, Modified on Wed, 30 Sep at 5:12 PM by Ryan Granada

Question: Why does the mouse stop responding after being idle?

Answer:

Model reference: MS-TM64BK-704 (Black)

Applies to: MS-TM64BK-704

If your SKU differs, search our support page by your Model SKU to find the correct article.

The Laser 7200 DPI Lightweight Wireless Gaming Mouse - Black has two sleep stages:

- After 15 seconds of inactivity, it enters light sleep. Move the mouse or press a button to wake it.

- After 20 minutes of inactivity, it enters deep sleep. Press a button to wake it; movement alone will not wake it from deep sleep.

Name	Host	Duration	Description
_fw_crm_v	laserco.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	laserco.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	laserco.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	laserco.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	laserco.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	laserco.freshdesk.com	2 months	Used for user authentication.
wf_order	laserco.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	laserco.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	laserco.freshdesk.com	Session	Denotes which filter is applied for the tickets list.