TG-WCKRBL-495 Smart Tag Troubleshooting

Created by Punit Kanwar, Modified on Fri, 10 Jan at 1:26 PM by Punit Kanwar

Solutions to common issues with the TG-WCKRBL-495 Smart Tag.

Question: How do I troubleshoot the TG-WCKRBL-495 Smart Tag?
Answer:

Not Pairing:
- Ensure Bluetooth is enabled and the Smart Tag is charged.
- Restart your Apple device and try again.
No Response:
- Check the battery level via the Find My app.
- Recharge the Smart Tag.
Location Issues:
- Ensure the Smart Tag is within Bluetooth range of an Apple device.
- Move to an area with higher Apple device density for better location tracking.