Find solutions for common issues with the WC-HCS10B-563 3-in-1 Wireless Charging Stand.
Question: What should I do if my device charges slowly, intermittently, or not at all?
Answer:
Slow or Intermittent Charging:
- Check for metal objects or obstructions behind the device.
- Ensure the device is centred on the charging pad.
- Use a phone case thinner than 5mm.
No Charging:
- Restart your device.
- Confirm your device supports wireless charging.
- Test another device on the charging stand.
Overheating:
- Some heat is normal during charging.
- If the device becomes too hot, remove it and allow it to cool down before resuming charging.
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