MS-WL24BK-761 Troubleshooting

Created by Punit Kanwar, Modified on Mon, 2 Dec at 2:33 PM by Punit Kanwar

Find solutions for common problems with the MS-WL24BK-761 wireless mouse.

Question: How do I troubleshoot issues with the MS-WL24BK-761 wireless mouse?
Answer:
If you encounter issues, try the following steps:

  • Unplug and reinsert the USB receiver.
  • Use a different USB port.
  • Replace the battery.
  • Restart your computer.
  • Test the USB receiver on another computer or device.
  • Run a full antivirus system scan to detect malware that may affect mouse performance.

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