NAVC-10CPN228: Troubleshooting Connectivity

Created by Punit Kanwar, Modified on Wed, 23 Oct at 12:11 PM by Punit Kanwar

Find solutions for common connectivity issues with the NAVC-10CPN228 Portable CarPlay screen.

Question: What should I do if my phone won’t connect to the NAVC-10CPN228?
Answer:

  • Ensure your phone supports Apple CarPlay or Android Auto.
  • Verify that Bluetooth and Wi-Fi are enabled on your phone.
  • Move your phone closer to the CarPlay screen for better reception.
  • Restart the screen if the connection fails.
  • If the screen's Bluetooth name doesn’t appear, refresh your phone's Bluetooth list and try again.

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